Midwest Payphone Supply provides knowledgeable tech. support and complete parts inventory for this product.
- Shipped pre programmed and ready for installation
- Line powered technology
- Built in surge protection
- Digital voice prompting
- Accepts quarters, dimes, and nickels
- FCC approved rates for coin long distance calls
- Allows or restricts long distance
- Accepts AT&T, MCI, Sprint, and all other calling cards
- Pre pay answer supervision
- Credit card reader (optional)
- Management capabilities via windows based management software
- SuperLINK Internet Dataport (optional)
- Restricts 1-900 and 976 calls
- Choice of time limit or no time limit on local calls
- Free installation guide
- Shipped pre-programmed to your specifications
- 30-day money back guarantee
This line powered payphone offers a low cost high value solution
for businesses that require basic coin telephone service. These
phones are good performers and are consistent with the quality levels
of products supplied by Midwest Telephone Supply. As usual, Midwest
Telephone Supply guarantees the lowest price in the nation on the
S-2310 smart pay phone.
This product is an easy install, but if you need a hand Midwest Telephone Supply provides tech. support you can count on.
| Questions and Answers About This Product|
What is a Smartboard?
How important are the warranties for the smartboard and other components?
How does a smart payphone work?
What is a rate file?
What about long distance calls?
Can my customers access the internet?
Does that smart payphone have a fraud protection features?
How about installations and servicing?
What if I need a part for my smart payphone?
What is the quality of remanufactured payphone equipment?
Can I install the payphone myself?
Do I need a Special phone Line for the payphone to work?
Q: What is a Smartboard?
A: The smartboard is the brain and therefore the most important component
of a payphone. Smartboards are sometimes also referred to as chasis or
circuit board. It is essentially a motherboard (like in a computer). This
computer board once programmed emulates the functions of the telephone
company's operator or central office equipment.
Q: How important are the
warranties for the smartboard and other components?
A: Because the smartboard is the main control unit and the most important
(and most expensive!) component of any payphone, check for smart board
warranties with any company from which you may buy a smart payphone.
Other payphone components ie. handset, coin mechanism, etc. although important
are significantly less costly. Please compare Midwest Telephone
Supply warranties with other companies. MTS leads the industry with our
extended warranty programs for both smarboards, housing, and mechanical
components (both Reman and New).
Q: How does a smart Payphone
A: MTS programs the smartboard with the proper rates for local and long distance
calls. This programming also gives your customers access to use the calling
cards of their choice. For all coin type calls, the phone will give voice
instruction, telling the caller how much to deposit for the length of
the call. Additionally the calling party will receive a voice prompt towards
the end of the call, instructing the caller to deposit more money (if
you donít deposit more money, the phone will disconnect at the end of
the time limit). Also, any other information such as time limits and free
calls can be programmed into the smartboard by MTS according to your specific
Q: What is a rate file?
A: A rate file is a computerized file of area codes, prefixes, and call costing data. Once this information is programmed into your payphone by one of our programmers your payphone is ready for your customers to use. After programming your payphone will operate as you specify: allowing local calls, calling card calls, etc. You may also advise us of any custom settings you wnat for your payphone, such as time limits on calls, no incoming calls, free calls, and so on.
Q: What about long distance calls?
A: Pay phone rates are programmed into this phone by MTS. For example., a
three minute long distance call will require the caller to deposit about
$ 2.35. Your actual long distance charge for the three minutes will be
approximately 45 cents so your profit is $1.95. (Charges and rates will
vary according to the distance of the call and the length of time of the
call). Note: The caller cannot continue talking without depositing money.
Q: Can my customers access the internet?
A: Midwest Telephone Supply offers the SuperLINK data port that enables your
customers to access e-mail and internet services through their laptop
computer. If you order this optional feature through Midwest telephone
supply, you may select the SuperLINK dataport as a separate stand alone
unit which installs on the phone line. You may also select to have the
dataport built right into payphone housing so that it is protected from
vandalism and the elements. This feature also enables business owners
to offer to their customers internet access 24 hours a day.
Q: Does the smart payphone have fraud protection features?
A: The smart payphones offered by Mid Telephone Supply offer state of the
art fraud protection.These features are quite effective at clamping down
on potential fraudulent callers.
Q: How about installation and servicing?
A: A simple Installation Guide is included with your payphone,but this is
not always enough. For this reason it is vital that you purchase your
equipment from a company that employs technicians and offers a full comprehensive
tech support center.
IMPORTANT: Manufacturers of smart phones are not like consumer electronics
firms. They do not expect or appreciate calls from a lay person needing
help on how to fix their phone. Consequently they will refer you back
to where you purchased your payphone for repair information and guidance.
Midwest Telephone Supply provides knowledgeable technical support and
a complete parts inventory for TSG, Protel, and all major brands
of payphone equipment. Call us toll-free 1-800-767-8440. We do not
send you to other companies for technical support.
Our techs will be glad to diagnose the problem
and send you a part if required. Our technicians will then walk you through
putting in the replacement part if necessary. This approach to technical
support has enabled thousands of payphone owners to maintain their payphones
at a minimal cost. On-site technicians may also be available should a
situation require this at an additional cost.
Q: What is the quality
of remanufactured payphone equipment?
A: The quality level of remanufactured payphone equipment will vary according
to the company who did the refurbishing or remanufacturing. Many companies
advertise on the internet their "refurb deal of the day" payphone.
There is much more to the refurbishing process than spraying a little
paint on the phone and snapping on a new face plate. Upon evaluation you
may be disappointed with the quality of some refurb pay phones. Midwest
Telephone Supply has a separate remanufacturing division. This department
follows strict quality control measures to ensure that our remanufactured
equipment is of the highest standard. Our guarantee to you is that if
they don't look and operate like new you may send it back for a refund!
Q: Can I install the payphone myself?
A: Most of our customers choose to install the phone themselves and find
in most cases, that it is a straightforward procedure. The payphone is
shipped pre - programmed so you are required to bring the line over to
the phone, attach the backplate to the wall and then mount the payphone
on the backplate .( We include the hardware to mount the payphone to the
backplate) Unless you request otherwise , the phone line coming out of
the phone is shipped ready to plug into a standard phone jack (RJ11) .
Midwest telephone Supply maintains a complete tech support center if you
should have any questions after reading the Simple Installation Guide
which is include free with your pay phone.
Q: Do I need a special phone line for the payphone to
A: All of these phones described above can plug into a standard phone jack.
Many business owners tend to run the countertop phones off there existing
phone line as an extension phone (check with your local telco for any
rules and regulations). Some business owners also choose to run their
wall mount smart payphones off their line as an extension payphone. However,
for fraud protection, it is best to run the payphone on a dedicated payphone
line . If you have questions on what is best for your location and for
protection against any fraudulent calling, you can talk to a customer
representative at our company. We also recommend that you check with your
local telephone company to find out any applicable rules they may have.
MTS is not licensed, authorized, or affiliated in any way with AT&T, Bell Atlantic, Southwestern Bell, US West or Bell South, nor do any of said companies warranty any products sold or serviced by MTS.
© Copyright 1998-2003 Midwest Telephone Supply, Inc.