Payphone Products - Midwest Telephone Supply, Inc.-Pay Phone Equipment, Service, Accessories





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Protel® Ascension®

Call for Pricing

Two Year Warranty

Two-Year Warranty on:

Circuit board

Mechanical components

Housing

More Information

Ascension's clean lines and ergonomic layout make it the perfect payphone to install at any location. Its sleek, sophisticated appearance and outstanding reliability are the ticket to keeping owners happy.

In addition to attracting traditional callers paying with coins, Ascensions optional state-of-the-art card readers and data jack encourage use by callers who demand the benefits of the latest technology. Set-based operation eliminates the need for third-party call controllers.

The Ascension® payphones rise the level of style, flexibility, durability and user satisfaction.

Specifications

Strategically placed feature buttons allow selection of multiple language voice prompts, receiver volume control.
Larger, wider spaced keys make dialing easier for everyone, especially those with sight impairment or a limited range of hand motion.
In addition to providing maximum security, the Ascension�'s high strength aluminum casting resists corrosion and will maintain its good looks through a lifetime of hard service.
A scratch-resistant, polyester powdercoat finish gives the Ascension� a look to appreciate.
O-ring seals resist water to give the Ascension� a long reliable service life.
Optional Charge-A-Port� feature, a smart data port which offers you an additional revenue source by giving you the ability to charge for data port usage.
Optional programmable display for scrolling information and/or advertising. The Ascension offers three types of displays, providing two lines of text with 20 characters per line.
Optional Liquid Crystal Display (LCD) is available for line-powered applications.
For locations where is external power is available or higher visibility is required we offer either an optional Vacuum Fluorescent Display (VFD) or an optional LCD back light solution.
Optional speed dial keys for automated connections to restaurants, hotels, transportation services, etc.
Multiple payment option capability, including the new dollar coin, magnetic card, and chip card acceptance.

Questions and Answers About This Product

•  What is a Smartboard?
•  How important are the warranties for the smartboard and other components?
•  How does a smart payphone work?
•  What is a rate file?
•  What about long distance calls?
•  Can my customers access the internet?
•  Does that smart payphone have a fraud protection features?
•  How about installations and servicing?
•  What if I need a part for my smart payphone?
•  What is the quality of remanufactured payphone equipment?
•  Can I install the payphone myself?
•  Do I need a Special phone Line for the payphone to work?

Q: What is a Smartboard?
A: The smartboard is the brain and therefore the most important component of a payphone. Smartboards are sometimes also referred to as chasis or circuit board. It is essentially a motherboard (like in a computer). This computer board once programmed emulates the functions of the telephone company's operator or central office equipment.

Q: How important are the warranties for the smartboard and other components?
A: Because the smartboard is the main control unit and the most important (and most expensive!) component of any payphone, check for smart board warranties with any company from which you may buy a smart payphone. Other payphone components ie. handset, coin mechanism, etc. although important are significantly less costly. Please compare Midwest Telephone Supply warranties with other companies. MTS leads the industry with our extended warranty programs for both smarboards, housing, and mechanical components (both Reman and New).

Q: How does a smart Payphone work?
A: MTS programs the smartboard with the proper rates for local and long distance calls. This programming also gives your customers access to use the calling cards of their choice. For all coin type calls, the phone will give voice instruction, telling the caller how much to deposit for the length of the call. Additionally the calling party will receive a voice prompt towards the end of the call, instructing the caller to deposit more money (if you don�t deposit more money, the phone will disconnect at the end of the time limit). Also, any other information such as time limits and free calls can be programmed into the smartboard by MTS according to your specific requirements.

Q: What is a rate file?
A: A rate file is a computerized file of area codes, prefixes, and call costing data. Once this information is programmed into your payphone by one of our programmers your payphone is ready for your customers to use. After programming your payphone will operate as you specify: allowing local calls, calling card calls, etc. You may also advise us of any custom settings you wnat for your payphone, such as time limits on calls, no incoming calls, free calls, and so on.

Q: What about long distance calls?
A: Pay phone rates are programmed into this phone by MTS. For example., a three minute long distance call will require the caller to deposit about $ 2.35. Your actual long distance charge for the three minutes will be approximately 45 cents so your profit is $1.95. (Charges and rates will vary according to the distance of the call and the length of time of the call). Note: The caller cannot continue talking without depositing money.

Q: Can my customers access the internet?
A: Midwest Telephone Supply offers the SuperLINK data port that enables your customers to access e-mail and internet services through their laptop computer. If you order this optional feature through Midwest telephone supply, you may select the SuperLINK dataport as a separate stand alone unit which installs on the phone line. You may also select to have the dataport built right into payphone housing so that it is protected from vandalism and the elements. This feature also enables business owners to offer to their customers internet access 24 hours a day.

Q: Does the smart payphone have fraud protection features?
A: The smart payphones offered by Mid Telephone Supply offer state of the art fraud protection.These features are quite effective at clamping down on potential fraudulent callers.

Q: How about installation and servicing?
A: A simple Installation Guide is included with your payphone,but this is not always enough. For this reason it is vital that you purchase your equipment from a company that employs technicians and offers a full comprehensive tech support center.

IMPORTANT: Manufacturers of smart phones are not like consumer electronics firms. They do not expect or appreciate calls from a lay person needing help on how to fix their phone. Consequently they will refer you back to where you purchased your payphone for repair information and guidance. Midwest Telephone Supply provides knowledgeable technical support and a complete parts inventory for TSG, Protel, and all major brands of payphone equipment. Call us toll-free 1-800-767-8440. We do not send you to other companies for technical support.

Our techs will be glad to diagnose the problem and send you a part if required. Our technicians will then walk you through putting in the replacement part if necessary. This approach to technical support has enabled thousands of payphone owners to maintain their payphones at a minimal cost. On-site technicians may also be available should a situation require this at an additional cost.

Q: What is the quality of remanufactured payphone equipment?
A: The quality level of remanufactured payphone equipment will vary according to the company who did the refurbishing or remanufacturing. Many companies advertise on the internet their "refurb deal of the day" payphone. There is much more to the refurbishing process than spraying a little paint on the phone and snapping on a new face plate. Upon evaluation you may be disappointed with the quality of some refurb pay phones. Midwest Telephone Supply has a separate remanufacturing division. This department follows strict quality control measures to ensure that our remanufactured equipment is of the highest standard. Our guarantee to you is that if they don't look and operate like new you may send it back for a refund!

Q: Can I install the payphone myself?
A: Most of our customers choose to install the phone themselves and find in most cases, that it is a straightforward procedure. The payphone is shipped pre - programmed so you are required to bring the line over to the phone, attach the backplate to the wall and then mount the payphone on the backplate .( We include the hardware to mount the payphone to the backplate) Unless you request otherwise , the phone line coming out of the phone is shipped ready to plug into a standard phone jack (RJ11) . Midwest telephone Supply maintains a complete tech support center if you should have any questions after reading the Simple Installation Guide which is include free with your pay phone.

Q: Do I need a special phone line for the payphone to work?
A: All of these phones described above can plug into a standard phone jack. Many business owners tend to run the countertop phones off there existing phone line as an extension phone (check with your local telco for any rules and regulations). Some business owners also choose to run their wall mount smart payphones off their line as an extension payphone. However, for fraud protection, it is best to run the payphone on a dedicated payphone line . If you have questions on what is best for your location and for protection against any fraudulent calling, you can talk to a customer representative at our company. We also recommend that you check with your local telephone company to find out any applicable rules they may have.

MTS is not licensed, authorized, or affiliated in any way with AT&T, Bell Atlantic, Southwestern Bell, US West or Bell South, nor do any of said companies warranty any products sold or serviced by MTS.